Q1：Are you a factory or a trading company?
A1: We are a factory that is main in solar street lights, solar flood lights, and LED floodlights.
Q2: Can I place a sample order?
A2: Sure, we very much welcome you to place a sample order to test the quality and effect of the sample.
Q3: Do you have any MOQ limit for the order?
A3: Yes, we have an MOQ limit, and it depends on which product you choose.
Q4: What are the payment terms?
A4: T/T, L/C, Western Union is available.
Q5: What is the payment condition?
A5: 30% deposit to confirm the order, and 70% balance before the shipment.
Q6: What is the lead time?
A6: Sample needs 2-5 days, and mass production needs 15 days after receiving the 30% deposit.
Q7: What is the shipping method?
A7: We usually ship by DHL, UPS, FedEx, or TNT, airline and sea shipping are also optional.
Q8: Do you offer a guarantee for the products?
A8: We provide a 2-year warranty for ordinary products and a 5-year warranty for patented products.
Q9: How to deal with faulty?
Q10: Can we get support if we have our own market position?
A10: Please inform us of your detailed mind on your market demand, we will discuss and propose helpful suggestions for you, to find the best solution for you.
Q11: Can you give us corresponding support if we need to make engineering bids or have engineering needs?
A11: Please tell us the project's specific needs, and we will formulate suitable solutions and product configurations for you according to your needs.